COVID-19 Policies

IMPORTANT! REOPENING GUIDELINES UNTIL FURTHER NOTICE EFFECTIVE STARTING MAY 26TH, 2020

My reopening is contingent upon every client strictly following these guidelines. TDLR has implemented these requirements to keep everyone safe, and it is important that they are taken seriously and that we are ALL in compliance.  

I sincerely appreciate your help and effort with these new guidelines. I want to keep you and myself (and our loved ones) safe during all this! Thank you for your ongoing support, love, and understanding!

Guideline Overview

To maintain a healthy and safe environment, we are asking that if you are currently ill -or- have recently been ill in the last 72 hours (including with a cold, fever, flu, etc.) or have early onset symptoms of an illness, that you reschedule your appointment. If you arrive for your appointment with symptoms of an illness, you will be asked to reschedule after you have been fever free for at least 72 hours without medication. This is out of concern for your well-being as well as the health of our employees, therapists, and clients. We ask that you be courteous of the situation and to reschedule as soon as you notice you are not feeling 100 percent. For the time being, please reschedule by text (714)-595-6688, no later than 12 hours before your appointment to avoid a late cancellation fee. If you are more than 10 minutes late to your appointment, you will be considered a no show and will be charged for the missed appointment. If you think you will be running late, please let me know.

 

PPE + Re-opening + Salons-by-JC's Guidelines

 

  • Only 1 door will be accessible until further notice. Your temperature will be checked at the door and you must have a mask to walk through the salon. If you have a high temperature upon arrival you will be asked to reschedule your appointment.

 

  • If you are having any service (other than a facial) you must wear a mask for the duration of your appointment.

 

  • When you arrive to the parking lot for your appointment, please send me a text to check in at (714)-595-6688 and let me know you are here. Wait for my reply! I will notify you when I am ready for you to enter the building. I will be waiting for you at my suite. (#3) Please understand that with the new requirements, you may wait a little longer than usual. I will do my absolute best to stay on time, but please be understanding.

 

  • There will be NO waiting in the building before or after your appointment. You must wait in your car. This is Salons-by-JC ’s policy.

 

  • In an effort to keep all involved safe, we should still do what we can to practice social distancing. As much as it kills me, there will be no hello or goodbye hugs! A wave and a smile, will do just fine! 

 

  • Masks are to be worn while walking to and from your appointment within the Salons-by-JC building. This is Salons-by-JC ’s policy.

  • Please leave extra belongings at home before coming to your appointment (i.e. large purses, water bottles, food, drinks). The less stuff you bring with you, the better! Any belongings you do have with you, will be placed in a laundry bin that is cleaned, sanitized, and disinfected before and after each client. Wallet, phone, keys, mask, and your own personal hand sanitizer should be all you need!

  • No extra guests are allowed in the salon or at your appointment. Extra guests must wait in their car.

 

Payment + Product Pickup Methods

 

If you typically pay in cash, please consider downloading Zelle (oxygenbeautystudio@gmail.com) and paying that way. You will still receive a receipt! If you pay by CC, I will be offering contactless invoice pay. If you need to pay with physical cash, I will have envelopes for you to put the cash in after the service so that I may open it at a later time. Remember: paying by cash or Zelle saves me so much in processing fees and is greatly appreciated!

  • There will be no linens on the table to avoid spreading illnesses per TDLR requirements. If you get cold, please bring a blanket of your own.

  • Until further notice, you must leave all clothes on for your appointment and I will be only strictly working on the areas of service. Scalp massages only during this time.

  • There will be extra time added before and after your appointment to ensure we are following TDLR’s new requirements effectively for disinfecting and sanitizing.

  • We have implemented a new touchless hand sanitizing container in our suite. Please wash your hands when you arrive to my suite and hit the sanitizer on the way out!

Online Store Policy

Return and Cancellation: ​

  • Oxygen Beauty Studio only ships products within the United States. No products will be shipped to outside of the USA.

  • Skin Script’s wide variety of skin care products are suited for different skin types and conditions. If an online customer is not satisfied with a product purchased from Skin Script, it is returnable for credit or for another product.

  • Skin Script must be advised of dissatisfaction of a product within 14days of an original purchase. The actual product must be returned to Skin Script’s office within 30days of the dissatisfaction for credit or exchange.

  • Products cannot be returned due to allergic reaction.

  • To initiate an return, please contact Oxygen Beauty Studio through email oxygenbeautystudio@gmail.com

  • Shipping on any return is at consumer cost.

  • Products must be returned sealed, unopened, and in re-sellable condition.

  • Skin Script will deliver the new, exchanged product free of delivery charges.

 

Shipping: 

  • Free Shipping On US for Order $49+

  • It is Skin Script’s discretion whether to ship UPS or US Priority Mail. If the customer has a specific request for either UPS or US Priority Mail, Skin Script will try to accommodate that request. There are circumstances where this request could be unreasonable, such as a large shipment via US Priority Mail could be unreasonable to ship and would require Skin Script to ship UPS for cost reasons.

  • Skin Script makes every attempt to ship within 24 business hours of receiving an order. However, Skin Script reserves the right to ship within 24-72 business hours of receiving an order.

  • Once shipped, packages could take up to 10 business days to arrive. If a package has not been received within 10 business days, Skin Script will reship the product and request the original order be returned (at Skin Script’s expense once it is received.)

  • Overnight or Second Day Air packages are NOT guaranteed by Skin Script. Skin Script can offer this service via UPS only (not available with US Mail, but is not responsible if the package does not arrive in a timely manner).

  • If an incorrect or incomplete address is provided to Skin Script, the customer will be responsible for additional shipping fees for (1) re-directing the package through UPS, and/or (2) an additional $7.5 if the package is returned to Skin Script and needs to be re-shipped.

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